Privacy Policy

This Privacy Policy describes how The Design Shop, a premium website design studio ("Company", "we", "our", "us"), collects, uses, processes, stores, and protects personal data provided by users ("you", "your").

By accessing our website or availing our services, you consent to the practices described in this Policy.

1. Data Fiduciary Details

2. Personal Data We Collect

In accordance with the DPDP Act, 2023, we collect only data that is necessary for lawful business purposes.

a. Information You Voluntarily Provide

• Full name
• Email address
• Phone number
• Company or brand name
• Project-related information
• Any content submitted through forms, email, or calls

b. Automatically Collected Data

• IP address
• Browser type and device information
• Website usage data (pages visited, duration, referrer)

We do not intentionally collect sensitive personal data such as financial information, passwords, biometric data, or government-issued identifiers.

3. Purpose of Data Processing

Your personal data is used strictly for:

• Responding to inquiries and project requests
• Delivering contracted services
• Internal record keeping
• Website performance analysis
• Legal and regulatory compliance

We do not process personal data for purposes unrelated to our services.

4. Consent & Lawful Use

By submitting your information, you:

• Provide free, specific, informed, and unambiguous consent
• Acknowledge that data may be processed and stored digitally
• Understand that data may be transferred to trusted service providers where necessary

You may withdraw consent at any time by emailing us.

5. Data Storage & Retention

• Personal data is retained only for as long as necessary to fulfill contractual or legal obligations
• Data may be retained longer where required by law or for dispute resolution

6. Data Sharing & Third Parties

We may share limited personal data with:

• Website hosting providers
• Analytics platforms
• Communication and project management tools

All third parties are contractually obligated to maintain confidentiality and security.

We do not sell or commercially exploit personal data.

7. Cross-Border Data Transfer

As we serve clients across India, GCC, and the US, data may be stored or processed outside India. Such transfers comply with applicable Indian laws and reasonable security safeguards.

8. Security Measures

We implement reasonable security practices including:

• Secure servers and encrypted communications
• Access control and data minimization
• Periodic system reviews

However, no electronic transmission can be guaranteed as fully secure.

9. User Rights (DPDP Act)

You have the right to:

• Access personal data
• Request correction or erasure
• Withdraw consent
• File a grievance

Requests can be sent to hello@thedesignshop.studio and will be addressed within a reasonable timeframe.

10. Grievance Redressal

For privacy-related complaints, contact:

11. Policy Updates

This Policy may be updated periodically. Continued use of the website constitutes acceptance of revisions.